{"id":5934,"date":"2025-01-24T06:08:44","date_gmt":"2025-01-24T06:08:44","guid":{"rendered":"https:\/\/receptionremote.ch\/privacy-policy\/"},"modified":"2025-06-27T14:36:01","modified_gmt":"2025-06-27T14:36:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/receptionremote.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5934\" class=\"elementor elementor-5934 elementor-191\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76dbeaa elementor-section-stretched elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"76dbeaa\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36b6c3b\" data-id=\"36b6c3b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02ca468 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"02ca468\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f2344e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f2344e\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ddfcb1\" data-id=\"9ddfcb1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ce758 elementor-widget elementor-widget-heading\" data-id=\"21ce758\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03e05ef elementor-widget elementor-widget-text-editor\" data-id=\"03e05ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-abf7959 e-flex e-con-boxed e-con e-parent e-lazyloaded\" data-id=\"abf7959\" data-element_type=\"container\"><div class=\"e-con-inner\"><div class=\"elementor-element elementor-element-ed530c8 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-heading\" data-id=\"ed530c8\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><h1 class=\"elementor-heading-title elementor-size-default\"> <\/h1><\/div><\/div><\/div><\/div><div class=\"elementor-element elementor-element-bdd6c7f e-flex e-con-boxed e-con e-parent e-lazyloaded\" data-id=\"bdd6c7f\" data-element_type=\"container\"><div class=\"e-con-inner\"><div class=\"elementor-element elementor-element-c7d8d52 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"c7d8d52\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>This privacy policy informs visitors how Reception Remote Jeanneret EF (hereinafter &#8220;Reception Remote&#8221;) collects, uses, discloses, stores, and protects customers\u2019 personal data. This privacy policy applies to the website <a href=\"https:\/\/receptionremote.ch\/en\/\">www.receptionremote.ch<\/a> <\/p><p>By using this website, visitors accept this privacy policy and consent to the collection, storage, processing, use, disclosure, and protection of their personal data. Consent can be revoked at any time with future effect. <\/p><p>If visitors do not provide the required data, they may not be able to use all features of the website.<\/p><p>RESPONSIBILITY<\/p><p>Reception Remote collects and processes customer data as the data controller. The data protection officer at Reception Remote is Fabienne Jeanneret. For questions, suggestions, or concerns about data protection at Reception Remote, or to exercise your rights, please contact:  <\/p><p>Reception Remote Jeanneret EF<br>Data Protection Officer:<br>Fabienne Jeanneret<br>3904 Naters<br>Phone: +41 27 552 01 72<br>E-mail: <a href=\"mailto:fabienne@receptionremote.ch\">inof@receptionremote.ch<\/a><\/p><p>PERSONAL DATA<\/p><p>&#8220;Personal data&#8221; refers to information that can be attributed to a specific individual or used to identify that individual, whether this identification is made directly from the data itself or from that data combined with other additional information to which Reception Remote has access.<\/p><p>SCOPE OF COLLECTION AND PURPOSE OF PROCESSING PERSONAL DATA<\/p><p>The collection and processing of personal data helps Reception Remote to improve and optimize its website.<\/p><p>WHEN VISITING receptionremote.ch<\/p><p>When a visitor accesses the website, the following general technical information is collected in so-called log files:<\/p><ul><li>IP address of the device used to access the website<\/li><li>Information on the browser type,<\/li><li>Details of the Internet service provider,<\/li><li>Details of the operating system used<\/li><li>Reference\/Exit pages<\/li><li>Time and duration of visit,<\/li><li>Information on user interactions (e.g. scrolling, clicking, mouse-overs)<\/li><li>Location data (especially when using mobile devices)<\/li><\/ul><p>On most mobile devices, location services can be managed or disabled in the device\u2019s settings menu.<\/p><p><b>QUOTATION REQUEST<\/b> \/ APPOINTMENT REQUEST \/ INFORMATION REQUEST<\/p><p>Visitors can use the web form to request a quote from Reception Remote, register for an appointment, or request further information. The following information is required: <\/p><ul><li>First and last name<\/li><li>Company, hotel name <\/li><li>Phone number<\/li><li>E-mail address<\/li><\/ul><p>USE OF ANALYSIS TOOLS<\/p><p>Reception Remote uses analytics tools on its website to collect data about customer interactions, such as which links are clicked and other actions performed while using Reception Remote\u2019s services. For more information about how these technologies are used by Reception Remote, please refer to section 7 of this privacy policy.  <\/p><p>NEWSLETTER<\/p><p>Customers can subscribe to the Reception Remote newsletter by providing their email address. The newsletter can be unsubscribed from at any time; instructions for unsubscribing are included in every newsletter. If a customer unsubscribes, the associated email address will also be deleted.   <\/p><p>CONSENT<\/p><p>By providing mandatory and any additional voluntary data, the visitor consents to the collection, processing, use, and disclosure of this data for the purposes described in this privacy policy.<\/p><p>DISCLOSURE OF DATA TO THIRD PARTIES<\/p><p>Data is shared with third parties only as necessary for contract execution. Reception Remote does not trade or sell customer data.  <\/p><p>We only disclose the information we receive to third parties to the extent described below:<\/p><ul><li>Reception Remote discloses customer accounts and personal data if legally required to do so, or if such disclosure is necessary to enforce Reception Remote\u2019s General Terms and Conditions or other agreements, or to protect its rights, the rights of its customers, or those of third parties. This includes exchanging data with companies specializing in the prevention and minimization of abuse and credit card fraud. Such personal data is only used in these specific contexts and may not be used for any other purposes.  <\/li><li>With the customer\u2019s consent: In all other cases, we will inform the customer if their personal information is to be shared with third parties and provide them with the opportunity to give their consent.<\/li><\/ul><p>DURATION OF THE STORAGE OF PERSONAL DATA AND ITS DELETION<\/p><p>Customer data is deleted as soon as it is no longer required for the purpose for which it was collected, for example, in the context of a contractual relationship. If deletion is not possible for legal or factual reasons (e.g., statutory retention requirements), the data will be blocked instead.  <\/p><p>If the customer visits the website, data collected under section 3(a) will be automatically deleted after 30 days. Data collected from customers in accordance with section 3(b) will be stored until the customer request has been processed or the customer has unsubscribed from the Business Circle.     <\/p><p>SECURITY<\/p><p>Reception Remote protects your customers&#8217; data through technical and organizational security measures to minimize risks associated with loss, misuse, unauthorized access, unauthorized disclosure, and unauthorized modification. This includes, for example, the use of firewalls, data encryption, and access authorization controls. <\/p><p>ANALYSIS TOOLS<\/p><p>Reception Remote uses tracking technologies to continuously improve and optimize the website. These include, in particular, Google Analytics, eDialog, and similar programs. These analytics tools provide statistics and graphics that offer insights into website usage. Data about website usage is transmitted to the respective server used for this purpose. Depending on the provider of the web analytics tool, these servers may be located abroad. For Google Analytics, this data is transmitted with truncated IP addresses, which prevents the identification of individual devices. The IP address transmitted by the customer\u2019s browser as part of Google Analytics is not merged with other Google data. Google only transfers this data to third parties in accordance with legal requirements or as part of commissioned data processing.<br><br>       <\/p><p><a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout?hl=de\">Customers can prevent the collection of data generated by cookies and related to their use of the website (including their IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: (http:\/\/tools.google.com\/dlpage\/gaoptout?hl=de)<\/a>.<\/p><p>Further information on Google Analytics and data protection can be found at: <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout?hl=de\">http:\/\/tools.google.com\/dlpage\/gaoptout?hl=de<\/a> or <a href=\"https:\/\/www.google.com\/intl\/de\/analytics\/privacyoverview.html\">http:\/\/www.google.com\/intl\/de\/analytics\/privacyoverview.html.<\/a><\/p><p>RIGHTS OF THE CUSTOMER<br>IN GENERAL <\/p><p>The customer can request information at any time about what data is stored about them.<\/p><p>They may also request the correction, deletion, or blocking of their personal data, as long as this is legally permissible and possible within the scope of an existing contractual relationship.<\/p><p>These rights can be exercised via the address provided in section 1. <\/p><p>NEWSLETTER<\/p><p>The customer can subscribe to or unsubscribe from the newsletter at any time. Each newsletter contains relevant information and settings for this purpose. Alternatively, a corresponding request can also be sent to the contact address provided in section 1.   <\/p><p>REVOCATION OF CONSENT<\/p><p>The customer may revoke their consent to the collection, processing, use, and disclosure of their personal data in accordance with this privacy policy at any time. However, Reception Remote may then no longer be able to provide the customer with full access to mulit-concpet.ch and the services offered on this website. <\/p><p>AMENDMENT OF THIS PRIVACY POLICY<\/p><p>Reception Remote reserves the right to amend this privacy policy at any time. The updated privacy policy will be published on the website, and customers are encouraged to review it periodically to stay informed. In the event of significant changes, Reception Remote may notify customers by email.  <\/p><p>Date: 25.10.2022<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10d3737 elementor-widget elementor-widget-text-editor\" data-id=\"10d3737\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"ccm-cookie-declaration\">Please activate Javascript to see the list of all declared cookies and similar technologies.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-545afd6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"545afd6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4a5e0a4\" data-id=\"4a5e0a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Privacy Policy This privacy policy informs visitors how Reception Remote Jeanneret EF (hereinafter &#8220;Reception Remote&#8221;) collects, uses, discloses, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5934","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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