Our Services
Our service
Your hospitality back office from Reception Remote
Available for your business 24 hours a day, 7 days a week and 365 days a year. Complete service for your reception and administrative needs.
At Reception Remote, we offer tailored solutions to relieve your hotel staff and boost your efficiency.
Our four main services—reservation center, 24/7 telephone/call center service, administrative support, self-check-in, and automation consulting—are designed to address the challenges of modern hospitality.
With our virtual reception and innovative technologies, we help you overcome staff shortages while enhancing the guest experience. Rely on our expertise to revolutionize your hotel operations.
An overview of our hospitality services
Virtual reservation center for Switzerland, Germany and Austria
Our reservation center offers a comprehensive service for hotels and apartments. With our hotel reception outsourcing, we ensure your bookings are managed efficiently and professionally. Whether you run a large business hotel or a small accommodation, we tailor our services to your individual needs.
24h Telephone Support / Call Center for hotels
Our telephone service for hotels is available to you and your guests 24/7. Whether by phone, chat, or video call – we are always ready to support your guests and take the pressure off your team. Our services also include support during staff absences and night porter services.
Guest information and concierge service
Our hotel assistance services relieve your staff by handling administrative tasks. From administrative support to improving team efficiency, we help you optimize your internal processes and bridge staffing gaps.
Self-check-in and automation consulting
With our self-check-in consulting and video reception solutions, we offer innovative ways to simplify the check-in process for your guests. Our AI solutions for hotel reception not only enhance the guest experience but also reduce stress for your team.
Services & advantages
Remote reception for your hotel or parahotel business
Services for your guests
- Fast response rate
- E-mail and telephone coverage
- 24/7 availability
- Advice & quality
Advantages for your hotel
- More efficient allocation of personnel resources
- Gaining more time for your guests on site
- Reducing administrative workload for your staff
- Reduce operating costs
- Improved data quality in your PMS system
- and many more...
What our customers say
