Our Services
Unser Service
Ihr Hospitality Backoffice von Reception Remote
24 Stunden, an 7 Tagen in der Woche und
365 Tagen im Jahr für Ihren Betrieb verfügbar. Komplettservice rund um Ihre Reception und administrativen Anliegen.
Bei Reception Remote bieten wir massgeschneiderte Lösungen, um Ihr Hotelpersonal zu entlasten und Ihre Effizienz zu steigern.
Unsere vier Hauptdienstleistungen – Reservationszentrale, Telefon/Call Center Service 24/7, administrative Unterstützung, Self-Check-In sowie Automationsberatung – sind darauf ausgelegt, die Herausforderungen der modernen Hotellerie zu meistern.
Mit unserem virtuellen Empfang und innovativen Technologien unterstützen wir Sie dabei, den Fachkräftemangel zu bewältigen und gleichzeitig das Gästeerlebnis zu optimieren. Vertrauen Sie auf unsere Expertise, um Ihre Hotelprozesse zu revolutionieren.
An overview of our hospitality services
Eine Übersicht unserer
Hospitality Dienstleistungen
Virtual reservation center for Switzerland, Germany and Austria
Our reservation center offers a comprehensive service for hotels and apartments. With our hotel reception outsourcing, we ensure your bookings are managed efficiently and professionally. Whether you run a large business hotel or a small accommodation, we tailor our services to your individual needs.
24h Telephone Support / Call Center for hotels
Our telephone service for hotels is available to you and your guests 24/7. Whether by phone, chat, or video call – we are always ready to support your guests and take the pressure off your team. Our services also include support during staff absences and night porter services.
Guest information and concierge service
Our hotel assistance services relieve your staff by handling administrative tasks. From administrative support to improving team efficiency, we help you optimize your internal processes and bridge staffing gaps.
Self-check-in and automation consulting
With our self-check-in consulting and video reception solutions, we offer innovative ways to simplify the check-in process for your guests. Our AI solutions for hotel reception not only enhance the guest experience but also reduce stress for your team.
Leistungen & Vorteile
Reception Remote für Ihren Hotel- oder Parahotelleriebetrieb
Services for your guests
- Fast response rate
- E-mail and telephone coverage
- 24/7 availability
- Advice & quality
Advantages for your hotel
- More efficient allocation of personnel resources
- Gaining more time for your guests on site
- Reducing administrative workload for your staff
- Reduce operating costs
- Improved data quality in your PMS system
- and many more...
What our customers say
