Telephone service
- Hospitality Backoffice
- Telephone service
24/7 telephone service and call center solution for the hotel and parahotel industry
In the world of hospitality, first-class service is paramount. At Reception Remote, we understand how crucial it is to provide guests with an unforgettable experience.
That’s why we are proud to offer a professional day and night telephone service specifically for hotels.
Our team of highly qualified and experienced receptionists specializes in taking call answering services to the next level.
We know that first impressions count. That’s why we rely on friendly and competent staff who welcome your guests 24 hours a day with a warm smile on the phone.
What sets us apart from other providers is our ability to access your booking system directly on demand. This means that we can take bookings, check availability and send confirmations in real time.
24/7 coverage and accessibility
We offer continuous availability for your business, which means that guests can receive support at any time. This also includes the maintenance of the PMS system, which ensures the efficiency and smooth running of hotel operations.
Seamless and fast integration
We are up and running within just 72 hours, allowing us to quickly adapt to the specific needs of each hotel. This minimizes downtime and ensures that the service is available as quickly as possible.
Long working hours, night shifts and constant availability are challenges that every hotel business is familiar with. The need to answer the phone around the clock can be overwhelming – especially during unexpected outages. Our 24/7 telephone call center service takes the pressure off your team by professionally handling guest inquiries at all times. So you can concentrate on the essentials: Providing your guests with an unforgettable on-site experience. Contact us today and book an appointment for a no-obligation consultation to find out how our service can help you.
Services & benefits telephone service
Reception Remote Call Center 24/7
Services for your guests
- Fast response rate
- Maintenance of your guest file
- 24/7 availability
- Qualitative answers from real people
Advantages for your hospitality business
- No problems with employee planning
- Gaining more time for your guests on site
- No more sick employees
- Reduce operating costs
- Relaxed at night and in the off-season
- and many more...
