Portfolio

External reservation center for hotels

Case studies Reception Remote

Are you still not quite sure whether Reception Remote is really something for your company? Our case studies will certainly help you.

Let us automate your hotel!

Reduce costs & work with hotel professionals for a better work-life balance as a hotelier.

Less administration, lower costs, more work-life balance as a hotelier.

A lot has changed in recent years and everything is moving faster and faster. The search for qualified personnel, high operating costs, and digitalization have become major challenges.

With Reception Remote, you can definitely achieve more than just improving your reservation management. Find out more now!

Which service do we offer?

For hosts and investors

Management solutions for hoteliers

Running a hotel cost-efficiently and automatically is the desire of many hotel owners today. With Reception Remote, this option is available at any time.

Self-check-in advice for hoteliers

The dream of fully or partially automating a hotel becomes a reality with Reception Remote. We support you in designing your self-check-in hotel according to your individual wishes and ideas.

Operational support for hoteliers

Are you looking for support in the back office to relieve your hotel’s day-to-day business? No problem! We help you to optimize your processes, save on personnel and make your operations more efficient.

Examples from everyday life

Case studies that underline the use of Reception Remote.

Successor solution

Saas-Fee, 3 star hotel

For a long time, no suitable successor could be found. But thanks to Reception Remote, the business can continue to operate even if the hotel owners are no longer on site every day. The hotel does not have to be sold and can be handed over to the next generation, who are working in other professional fields, as an investment property.

Implementation 3 months 50%

Personnel problems

Gstaad, 4 stars superior

For many years, a team of over 14 employees worked continuously at the reception desk. In recent years, however, this team has become smaller year after year, and it was no longer possible to find new staff. With Reception Remote, they now receive 24/7 back office support, while a team of 7 people manages the front office.

Implementation 14 days 50%

Investors Purchase

Basel, 3 star Hotel Self-Check-In

A hotel in Basel, which was previously run by a private individual, was acquired by an investment company. After a brief renovation, the hotel will be fully converted to automation in order to operate more cost-effectively and profitably in the future.

Implementation 6 months 50%

Self-Check-In

Zurich, Self-Check-In

The challenge of maintaining a personal touch for guests while at the same time offering a digital reception continues to amaze hotel guests in the Zurich suburbs. Our service is available daily from 3:00 p.m. to 6:00 a.m. and can be flexibly tailored by the manager to meet individual needs.

Implementation 2 days 50%

Admin support

Zurich Area, City Apartments

Although there are enough staff on site, there is often a lack of the right people to take care of administrative tasks, resolving issues with online travel agents (OTAs), managing contracts with tour operators and managing groups. With Reception Remote, this is covered on an hourly basis, allowing the team to focus on guest care.

Implementation 2 day 50%

What our customers say

What hotel managers say about us

Philippe Zurkirchen

I appreciate the flexibility and originality of the entire concept. There’s always something new, and just when I think it can’t get any better, they raise the bar even higher. Bravo!
Xenia Simeon

Now I can go on vacation without even needing to bring my laptop. It used to be so different—I was always available and constantly on alert. My work-life balance has improved more than I ever imagined.
Nathalie Wermeille

We could never afford enough staff, but a virtual reception is within our reach. Always flexible, always available—just what our small guesthouse needs.