For hotels

Your team relieved.
Absences covered.

Name: Reception Remote
Address: Brig, Valais, CH
Telephone: +41275520172

Boutique hotel or city house – Reception Remote handles your guest communication around the clock. Your on-site team gains time for the guests who are actually standing in front of them.

What keeps hotels busy

Three points where it usually bottlenecks

Constant staff shortages

Illness, holidays and turnover tear gaps in the schedule. With Reception Remote, calls and emails stay answered at night and on weekends – without overtime.

Absence cover around the clock

Night shift or weekend: we secure your reachability and cushion every absence flexibly, so your on-site team can breathe.

Time pressure at the front desk

Instead of staying on the phone, your team gains valuable presence time for on-site guests. We take care of routine requests – fast and in 12 languages.

Full control

We work in your team – just remotely

You keep full control. We fit into your existing processes, work in your PMS and document every operation. Nothing falls through the cracks.

Seamless PMS integrationWe work directly in your PMS – Mews, Cloudbeds, Opera or another system. All operations stay fully traceable.

Complete loggingEvery call and every request is documented. You keep full transparency over all guest contacts – at any time.

Dedicated contact personYour dedicated team leader knows your house, runs monthly reviews and adapts the engagement flexibly to seasonal demand.

No minimum contract termYou use us exactly when you need us – flexibly by month or day, cancellable with short notice.

Cost transparency

Up to 60–80% less staff costs

Fixed monthly or daily rates with no hidden costs. No minimum term, no recruitment fees, no overtime pay. Plan with full budget control.

CHF 189'000

average savings per year (boutique hotel, 48 rooms)

Your team relieved. Absences covered.